Online bookings. Without the no-shows.
A booking system for any business that schedules people, places, or things — restaurants, salons, clinics, courts, equipment rentals, government windows. SMS reminders cut no-shows. Deposits hold the slot. Every booking knows the customer.
Web · QR · SMS · Calendar sync · Deposits
A booking that becomes a kept appointment.
Standalone booking apps end at the confirmation. NOWAITN connects the booking to the customer record it updates, the queue or counter the person walks into, and the deposit Stripe charges — one record, one customer journey.
Fewer no-shows by design
Automatic SMS reminders, public status pages with countdowns, and configurable deposit policies. Customers who confirm get reminded; customers who don't pay a deposit don't hold the slot for free.
Every booking knows the customer
Returning customer? Their preferences, allergies, vehicle, account, loyalty tier, and notes are already on the booking. Your staff get a briefing card automatically — no manual cross-referencing across systems.
Bookable resources, not just appointments
Tables, chairs, rooms, bays, courts, classroom seats, providers, equipment — book any resource by time and capacity. Per-resource rules for duration, advance booking, and overbooks, configurable per location.
Reservations, answered.
Anything that schedules a person, a place, or a thing for a window of time. Restaurants book tables, salons book chairs and providers, clinics book exam rooms, gyms book classes and courts, real estate books showings, automotive shops book service bays, governments book counter windows, schools book classrooms. The same booking engine runs all of them — only the resource and the rules change.
Standalone booking apps end at the confirmation email. NOWAITN Reservations is part of the same platform that runs your customer records, your queue or counter, your staff schedules, and your payments — so a customer is one record across all of it. The booking auto-updates the CRM record on every visit, hands off to the queue at arrival if there is one, and charges the deposit through your one Stripe account.
Yes. Deposit policies are per-resource, per-time, or per-event — fixed fee, percentage, or full payment. Stripe Connect (via NOWAITN Payments) handles the charge, refund, and reconciliation. No separate payment vendor or PCI scope.
Yes. Every booking gets a token-based public status page — a link or QR code that shows the customer their booking, countdown, directions, and any pre-arrival instructions. No download. No login.
Yes to both. Each location runs its own resources, staff, and policies; org admins see everything from one dashboard. The free tier covers basic bookings for a single location — see nowaitn.com/pricing for the paid plans.
From the Knowledge Base
Guides and resources to help you get started.